Returns

Online Returns Form

In order for an item to be returned to us our online return registration form MUST be completed. Please fill in the sections below.

Note: To return an item ordered on Amazon, please email us. The Amazon order ID will not work in the form below.

Required boxes are marked *

Returns Information

Please see our returns policy for more information.

If you have any questions about a return or you'd like to discuss something with us first, then please get in touch by using our contact form, or by one of the methods below:

Returns Address

CO Info
33 West Street
Alford
Lincolnshire
LN13 9FX
United Kingdom

Carbon Monoxide Poisoning

Many people are unaware of the devastating effects of carbon monoxide poisoning. Carbon Monoxide has no colour, smell or taste and cannot be detected by the human senses. It is extremely dangerous, binding itself to the haemoglobin in red blood cells and preventing them from transporting oxygen around the body.

60

Estimated Number of Deaths Every Year

According to statistics released by the Office for National Statistics, throughout England and Wales, there are an average of over 60 deaths every year due to accidental exposure to carbon monoxide - up to 45% of which occur in the home.

Source: ONS, User Requested Data, Refs 006780, 007476 & 009122

4000

People Treated for CO Poisoning Every Year

Figures from the Department of Health and Social Care show that there are around 4000 cases of carbon monoxide poisoning treated in A&E Departments across England each year - even mild cases can exacerbate existing conditions such as respiratory illnesses, leading to fatalities.

Source: Department for Health and Social Care

200

Number of People Hospitalised Every Year

According to the Chief Medical Officer (CMO) for England, around 200 per year are hospitalised in England and Wales as a result of accidental carbon monoxide poisoning.

Source: Department for Health and Social Care

10%

Percentage of UK Households with a CO Alarm

A study of more than 27,000 properties by the Liverpool John Moores University, supported by the Merseyside and West Midlands Fire Services, found that less than 10% of homes have a single carbon monoxide alarm to protect occupants from this deadly gas.

Source: Liverpool John Moores University

Share Your CO Story

We share real-life stories of our customers to help raise awareness of the dangers of carbon monoxide. Hearing about a near miss can sometimes prompt you to think about your own situation and may highlight a risk within your own home.

If you share your CO story with us, and it is posted on our website, we will give you a free carbon monoxide alarm. Help us spread the word and save lives.

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